Job Description
Job Title: Application Support Engineer
Location: Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role.
Salary: Circa £40,000 depending on skills and experience
What you’ll be doing:
- Responsible for carrying out data maintenance activities and data fixes
- Work with other project teams within EIT to co-ordinate and deliver large changes and integrations
- Develop Test Plans for changes being made to the applications and be accountable for carrying out the testing before changes are deployed to the Production environment
- Provide product and service direction to the Product Management Team and implement these as part of a self-organising team
- Drive issue resolution and resolve underpinning problems
- Work with customers to introduce innovation and evolve the products
- Have significant understanding of the specific scope, functional capability or module and how this interfaces with the other components of the system
- Work with suppliers, customers, team members and industry peers to continuously improve delivery capabilities
- Document technical business requirements and problems into a format that is easily consumable
- Contribute to protecting the products from technical debt and process debt
Your skills and experiences:
Essential:
- Experience of working in an IT Function
- Previous experience working within an application support environment
- Experience of working in a similar role or environment
- Experience working with Agile software development methods in a high-pressure environment
Desirable:
- :Knowledge and ideally certification in ITIL v3/v4
- Relevant vocational qualification or equivalent experience
Benefits:
As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.
The Products and Applications Team
The Product Engineer will work for the Product lead within Shared Services Enterprise IT (EIT) to undertake the required activities to ensure that the business applications are stable whilst providing configuration support when necessary enhance their capabilities. The role will focus on technical support and administration activities for new applications that are transitioning into the product portfolio. This is an exciting opportunity tol work in a team of similar individuals to manage a set of applications collaboratively.
Why BAE Systems?
This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.
Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Closing Date: 13th January 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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We protect what matters.
We’re a skilled, collaborative, and increasingly diverse community of around 100,000 people in over 40 countries, creating some of the world’s most advanced, technology-led defence, aerospace, marine, land, and security solutions.
At our core is an overarching purpose – we play our part in protecting those who protect us, making the future more secure for everyone. Those who connect with our purpose feel pride in being part of something bigger; motivated by their ability to make a difference by creating bold, pioneering products and services that can change the world we live in.
To do this, we must always look to the future to find new ways and new ideas to advance – whilst putting our people front and centre. Championing better ways of doing things, striving for excellence in everything we do, being more efficient and sustainable.
We have a 40+ year heritage of working in data and security. Since 2000, we have expanded rapidly through the digital revolution, working in multiple industries and building our portfolio of cutting edge solutions. Our new company, Digital Intelligence, launched at the beginning of 2022 bringing together digital capabilities from across the BAE Systems Group.
To secure our ambitious future, we are committed to investing in our people, with the tools, support and inclusive environment for you to embrace a fulfilling career. Life at BAE Systems is always dynamic and challenging, with immense opportunity, and lifelong development available to all.
Whether you’re an experienced professional or just stepping out into the world of work, we’ve a wide range of career opportunities available. Whether it's engineering or technology, project management or manufacturing, you'll be helping our customers protect what really matters.
- Opportunities -
Working at BAE Systems brings immense opportunity. A long and fulfilling career, with first-class training and lifelong development available to all, with all the support to help make it happen.
The scale at which we operate generates endless opportunities to work across diverse roles, specialisms, cultures and countries. Achieving our growth ambitions needs everyone to own their role and find their unique place. This is a place to be curious, build your network, feel empowered and motivated by your team, sharing in our purpose to protect what matters and create a safer future.
As many of our team can demonstrate, it’s possible to have multiple careers throughout your time here. There’s always the opportunity to retrain or reskill, whether through a formal programme or exploring our on demand virtual learning platform where you can explore tailored resources aligned to each of our functions.
- Learning beyond your role -
We provide the opportunity to get involved in projects outside of your primary remit. We encourage you to seek a stretch project in which you’ll gain different experiences. With our huge portfolio of products and our multinational presence, there are opportunities to get involved in something different around every corner. Additionally, we encourage involvement in community projects, STEM initiatives and our employee resource groups, which all provide valuable learning and development experiences that you may not have access to in your day-to-day role.
- Learning and resources -
Lifelong learning is a reality at BAE Systems, and we’re proud to be a diverse, inclusive, and supportive employer, helping everyone build a career to be proud of, delivering our purpose of protecting those that protect us all.
Our resources are accessible at any time and from any device and consider inclusive learning styles by offering these through a variety of platforms such as videos, books, guides and structured virtual learning programmes through our digital learning plaform, Spark.