Job Description
Job Title: Communication Support Worker (CSW)
Location: Hoxton, London
Contract: Full-time and Part-time
Salary: from £25 per hour (Freelancer position)
About the Role:
We are seeking a skilled Communication Support Worker (CSW) to support Deaf and hard-of-hearing individuals in accessing services, participating in events, and communicating effectively. You will facilitate communication, provide practical support, and ensure full inclusion across a range of settings.
Key Responsibilities:
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Facilitate communication between Deaf and hearing individuals using BSL or other agreed methods.
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Support clients in appointments, meetings, workshops, and social events.
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Assist with access to public services, healthcare, education, and workplaces.
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Provide guidance on communication tools and technologies (e.g., video relay, captioning).
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Maintain confidentiality and act with professionalism and cultural sensitivity.
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Occasionally assist with administrative tasks, note-taking, or document support.
Requirements:
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Proficiency in British Sign Language (BSL) – minimum Level 3 required
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Experience working with Deaf or hard-of-hearing individuals.
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Excellent communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Understanding of confidentiality, safeguarding, and professional ethics.
How to Apply:
Please submit your CV to contact@deafprogress.co.uk
