Job Description
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team.
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website
https://www.bmcaterers.co.uk/careers/
Our founders, Wendy Bartlett and Ian Mitchell, gave us much more than our initials. They created a contract catering company that genuinely respects and values its clients and its team, and keeps a deep love of food at the heart of its operations.
These principles live on, as the next generation leads the company. Joint Managing Directors Angus Brydon and Antony Prentice continue Wendy and Ian’s legacy of investing in strong, long-term relationships with our clients and supplier partners. When you work with us, you’ll soon experience our belief in the personal touch – how our business is all about partnership.
Superb food
We energise workplaces. Through the food and drink we offer, we enhance the employee experience, helping you attract and retain the right staff. And we do this for all kinds of organisations, tailoring our services to a wide range of needs – whether you want an all-day restaurant, a lively café or exquisite fine dining, with everything prepared on-site or delivered to your door. We also recognise the importance of value for money, and work creatively to find new ways to reduce costs and use resources more efficiently.
Motivated people
It’s a simple equation: happy people provide excellent service. Which is why we’ve made BM such a brilliant place to work, offering a healthy work-life balance and a host of team benefits. And it’s good to have this recognised by those who matter – our team gave us the highest Glassdoor score in our industry, 4.6 out of a possible 5. Also, we’ve remained on the Best Companies list for the last 10 years, again because of our team members.
Sustainable and ethical
From sourcing responsibly and reducing waste to supporting our communities, sustainability and ethics are central to everything we do. And our words are matched by measurable actions, helping us become the only contract caterer to achieve Ecovadis Gold, the first to achieve Planet Mark certification, and the first to be named the Sustainable Restaurant Association’s ‘Sustainable Caterer of the Year’ three years in succession.
A foodie future
We serve 40,000 customers every day, in nearly 100 UK locations. And these numbers are set to grow, with the backing and resources of the WSH group, where we operate independently alongside other leading hospitality brands. Most importantly, our focus on building fruitful partnerships has earned us a 98 per cent client-retention rate, reflecting the effectiveness of our flexible, tailored catering services – which we provide for businesses across a broad range of sectors, including finance, legal, education, media, health and technology.