33 hybrid jobs

Role: Customer Experience Specialist 12 Month FTC Location: Birkenhead Hybrid working - 2 days per week in office Brand: Premier Guarantee     Role Purpose:  To create long-term, trusting relationships with our customers and site contacts throughout the lifecycle of a development and provide a seamless customer journey. The Customer Experience Specialist is the key point of contact for customers post order, developing a culture of customer satisfaction through the timely, pro-active and thorough handling of all warranty and related technical queries, questions and site progress requirements from inception to completion. Operating strictly within FCA and other relevant Regulations.    Your Responsibilities:  Account ownership and to end management of the customer journey and experience. To deliver the best possible customer service when dealing with existing or potential customers through excellent written and oral communication. Working to...

Role: Customer Experience Specialist  Location: Birkenhead Hybrid working - 2 days per week in office Brand: Premier Guarantee     Role Purpose:  To create long-term, trusting relationships with our customers and site contacts throughout the lifecycle of a development and provide a seamless customer journey. The Customer Experience Specialist is the key point of contact for customers post order, developing a culture of customer satisfaction through the timely, pro-active and thorough handling of all warranty and related technical queries, questions and site progress requirements from inception to completion. Operating strictly within FCA and other relevant Regulations.    Your Responsibilities:  Account ownership and to end management of the customer journey and experience. To deliver the best possible customer service when dealing with existing or potential customers through excellent written and oral communication. Working to internal...

Medik8 is a leading skincare brand dedicated to providing high-quality, results-driven skincare products that are backed by scientific research and innovation. We are disrupting the industry on many fronts and growing rapidly in all channels globally. We have an exciting opportunity for a talented video editor to join our in-house creative team. You are a highly creative, optimistic team player who thrives in a fast-paced environment. Proactive and organised, you are well-versed in delivering on multiple projects with tight deadlines. You’re up for a challenge, able to hit the ground running, think on your feet, and have outstanding attention to detail. You are self-motivated, proactive, and keen to manage all video editing projects for the brand. You understand the power of visual storytelling, you are passionate about continual learning, and you appreciate the satisfaction of delivering outstanding creative solutions to briefs.  Why You Cannot Miss This Opportunity...

Due to the incredible growth of Medik8, we’re expanding our consumer base and branching out to all our distributors to approach new exciting channels. We have an amazing opportunity for an ambitious and resourceful individual to join our team. As the overseer of our EMEA/ROW/Distributors, you will ensure that Medik8 maintains a premium position with each qualified partner in our strategic markets, aiming to make Medik8 a Top 3 player brand in each country. Reporting to the EMEA & ROW GM, you will drive business expansion, establish strategic partnerships, and maximise sales growth within the EU territories. Your primary responsibility will be to identify white space opportunity within EMEA & ROW region; establish sustainable & profitable routes to market by region; cultivate and strengthen relationships with key accounts, and implement effective strategies to increase product adoption. The ideal candidate will possess a proven track record in sales in multi-channel...

At Medik8 we are more than ever differentiating ourselves from our competitors, pioneering the market and being a key leader in the skincare industry. We are fueled by our passion to innovate and deliver the highest quality, so our customers never have to choose between results and experience. We're looking for a highly analytical and strategic Product Portfolio Manager to lead and optimise our product portfolio, ensuring we continue to innovate and grow in the skincare market. Reporting to our Head of Product, this position involves deep data analysis to identify key risks and opportunities, steering product strategy and optimising our assortment. This is a new role looking holistically at opportunities across the whole portfolio to evolve & protect our market position. This role will be based in our Innovation Centre in Aston Clinton, Aylesbury (HP22 5WJ), with occasional travel to our HQ in Elstree (WD6 3SZ). We operate hybrid working with this role expectation being an...

The RSPB is embarking on a major programme to replace legacy finance systems and enhance our financial management capabilities.  We are looking for an experienced Senior Delivery Manager, or IT Project Manager to support the technology delivery aspects of the Finance Systems Replacement Project. This role is a major organisational priority with potentially challenging delivery timescales.  We are seeking to recruit a candidate with substantial experience in managing large-scale digital transformation projects, such as the implementation of a finance system for a separate organisation. This project will run for up to 2 years and will require full-time commitment. The role demands specialist expertise and extensive experience in managing comparable projects. Given that this is a high-priority initiative affecting all of the RSPB's finance systems, the skills and experience of the Delivery Manager are critical in mitigating key risks. The Delivery Manager will oversee the...

Medik8 is looking for a Regulatory Compliance Officer to join our amazing journey and contribute to the development of innovative beauty brands.  With an existing collection of award-winning products, we’re looking for an experienced cosmetic expert who will relish the challenge of disrupting the professional beauty industry. Reporting to the Head of Regulatory Affairs, you will join our ambitious R&D team and analyse all Medik8 NPD and current portfolio of professional skincare products. In this role you will be the master in market compliance, proactively detect and act on eventual risks and guaranteeing we will be ready at all times to roll out our ambitious strategy for our brands in all markets. Medik8 is growing rapidly with a 50% increase from last year. We’re continuously expanding into new countries and markets, and our next mission is to launch in the US. This position is a fantastic opportunity to own all regulation initiatives and make a significant impact...

Are you ambitious? Are you a people person? Do you thrive in a sociable and fast-paced environment? If so, we’d love to speak to you! We are hiring for our next Academy intake in which you will build relationships to last a lifetime and have dedicated training delivered by our onsite Performance coaches to ensure you have a platform to succeed. Here at Levin, we pride ourselves on Attracting, Training and Retaining talent, so get in touch today and see how we can help shape your future.   Who are we?   Created in 2019, Levin has become the leading tech recruitment company that operates in FinTech, HealthTech, GreenTech and EdTech industries. In just 5 years we have grown from a 3-person start-up to an established business with international offices in London and New York. Our sales team are grown organically from within the business, and we have made a commitment to continually provide opportunities.     Levin are on a mission to lead the Tech...

LONDON   Are you ambitious? Are you a people person? Do you thrive in a sociable and fast-paced environment? If so, we’d love to speak to you! We are hiring for our next Academy intake in which you will build relationships to last a lifetime and have dedicated training delivered by our onsite Performance coaches to ensure you have a platform to succeed. Here at Levin, we pride ourselves on Attracting, Training and Retaining talent, so get in touch today and see how we can help shape your future.   Who are we?   Created in 2019, Levin has become the leading tech recruitment company that operates in FinTech, HealthTech, GreenTech and EdTech industries. In just 5 years we have grown from a 3-person start-up to an established business with international offices in London and New York. Our sales team are grown organically from within the business, and we have made a commitment to continually provide opportunities.     Levin are on a...

Senior Building Surveyor Up to £52,000 per annum including car allowance Permanent - Hybrid Working Full time (37 hours per week)    We are looking for a Senior Building Surveyor to lead, develop and grow our building surveying function within bpha. You will become an integral part of our in-house maintenance management team, helping to shape and develop our processes, systems, and approach, to ensure bpha are proactively managing the condition of their customer homes and meeting our legislative requirements.  You and your team will be responsible for completing a full range of technical surveying duties and will work closely with colleagues and our contractors to ensure that issues identified are resolved swiftly, to a high standard and provide long lasting solutions.    What you will be doing:  Ensuring that bpha properties remain fit for human habitation, and free from any hazards that would impact upon the health or the ability for the customer to...

Building Surveyor Permanent   Full time (37 hours per week)   We are currently looking for a Building Surveyor to join our team and be responsible for a full range of technical surveying duties, specifying and managing required repair works to our customers' homes.  You will be responsible for the work that you and your team complete to keep bpha properties free from Hazards (HHSRS) and Disrepair.    You will ensure that bpha properties meet the standards expected through the various legislations in place and be accountable for completing technically accurate surveys which use building pathology to develop solutions for a range of building defects.      What you will be doing:   Taking responsibility for ensuring that you follow all bpha requirements in terms of health, safety, and the environment.   Assisting the IHMS / Property Services management team in ensuring that policies and procedures governing this area of work are suitable...

Service Desk Analyst (1st Line) £25,217.20 per annum Permanent - Hybrid Working Full time (37 hours per week)    Our residents, shared owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord.  We are currently looking for an experienced Service Desk Analyst to join our close knit 1st line team, primarily based in our vibrant Head Office in Bedford. This role is hybrid working with a commitment to work around 3 days a week in the office. There may be occasions when visits are needed to our outlying premises so being a car owner/driver is advantageous.    What you will be doing:   Providing 1st line support to approximately 500 internal customers, assisting them with hardware and software problems via telephone, email and face to face.   Logging, assigning,...

Contract Manager (Lease & Agreements) £45,440 per annum including car allowance Permanent  - Hybrid Working Full Time 37 hours a week  We are currently seeking a Contract Manager (Lease & Agreements) to join our Asset Strategy team. The successful candidate will be responsible for managing bpha’s business to business leases and agreements as well as contract management for some outsourced services. In addition, you will be monitoring the performance of our managing agents and proactively resolving issues when they arise.  What you will be doing:    Building relationships with our partners and reviewing our commercial leases to ensure the terms are being adhered to by both parties.  Negotiating new leases or lease renewals with partners.  Carrying out rent reviews for our leases.  Taking legal advice on any breaches of lease and working with partners to resolve issues.  Contract management of our...

Customer Engagement Officer Permanent  Part time  25 hours per week (hours to be agreed, evening and occasional weekends will be required)  What you will be doing:  Ensuring the customers’ voice is embedded at the heart of our decision making and reflected in the way we deliver our services.  Support the community engagement manager to deliver a range of customer engagement activities.  Helping to deliver the customer engagement expectations set out in the Regulatory Consumer Standards, Social Housing Act and the Building safety Act.  Promoting the outcomes of engagement both to customers and colleagues through a range of communications channels.  Providing administrative support to all bpha involved customers, and the service improvement panel to enable them to effectively scrutinise our performance.  Building relationships internally to ensure the successful delivery of our customer engagement strategy....

Building Safety Manager £57,398 per annum inc car allowance Permanent - Hybrid working Full time – 37 hours per week  We are looking for a Building Safety Manager to manage high risk buildings across various sites within Bedford. The three main purposes of the Building Safety Manager are, managing building safety in accordance with the proposed safety case, facilitating the discharge of statutory duties and supporting and enabling residents.  The function and role of the Building Safety Manager is to support the accountable person in fulfilling their duties.    What you will be doing:  Work with the Appointed Person, and assist them to fulfil their duties and where appropriate, take on the role of the responsible person under the Regulatory Reform Fire Safety Order 2005  Ensuring and assessing that those employed to maintain and manage the building have the necessary skills, knowledge and experience  Maintaining and operating...

Customer Communications Centre Advisor £23,088 per annum Permanent  Full time (37 hours per week)    We are currently looking for Customer Communications Centre Advisors to join our busy team. You will be the first point of contact for our customers and will play a crucial role in helping us deliver a high-quality service in supporting our customers.  Working on a rota basis Monday to Friday 08:00 –16:00 / 09:00 –17:00    What you will be doing:  Taking ownership of all communications into the business, including telephone calls, emails, webchat and social media.  You'll be confident using document management systems and have demonstrable problem-solving skills, taking ownership and resolving customer enquiries with a 'Right First Time' approach  Proactively dealing with customer queries, including income collection, housing and tenancy management, repairs and complaints.  Identifying safeguarding concerns of...

Business Systems Support (2nd Line) £32,000 per annum Permanent (Hybrid Working)  Full time (37 hours per week)    We are looking for Business System Support (2nd Line) to support bpha’s internal customers, assisting them with IT software problems in person, via telephone, email and social media.   You will work with the Business System Team Leader, looking at continuous ways to improve IT applications for customer satisfaction, efficiency and innovation across the business. You will assist in the delivery of strategic and IT plans that meet the business's short- and long-term objectives.     What you will be doing:   Respond to and provide IT support for bpha’s internal and occasionally external customers during office hours   Maintain a high degree of customer Service for all support queries and adhere to all service management processes (Incident, Change and Problem Management)  Be a point of escalation for more complex support...

Job Role The purpose of our Third Party Risk Management Lead role is to support the business to adopt and embed the TPRM framework whilst developing TPRM processes, policies, governance and reporting frameworks to support the rollout of TPRM across the organisation and develop and rollout training to support the TPRM framework implementation. Key Responsibilities Support the implementation and ongoing operation of the TPRM framework at MIB, as a comprehensive approach to managing risk and driving value from our key third party service providers. Lead the delivery of foundational TPRM implementation activity, including checking the data within the third party contracts database for completeness and accuracy, ensuring Third Party Accountable Executives (TPAE) and Third Party Relationship Owners (TPRO) are assigned for all third parties, tiering third parties in line with the TPRM framework classification criteria, and ensuring all relevant TPRM processes are...

Quantity Surveyor £53,450 per annum inc car allowance Permanent  Full time (37 hours per week)  We are currently looking for a Quantity Surveyor to be responsible for maintaining good commercial controls, systems, policies, procedures and record keeping within our In-House Maintenance Service (IHMS), mitigating commercial risk and to control expenditure.   You will oversee all the financial aspects of IHMS and subcontractor jobs, through from creation to financially completing, control all stages of projects / jobs within predetermined budget and expenditure.    Our customers are at the heart of everything we do and especially the services we deliver. Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home. So, to provide the very best service possible, we are bringing our repairs and maintenance service in-house.      What you will be doing:     Be an effective team member,...