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Focus Group

We’re here to help your business shine. We’re committed to creating opportunities for our customers and for our own team, together with developing trusted relationships in our local communities. Ultimately, we believe in doing business the right way and we’re here to make good things happen.

Employing over 1000 exceptional individuals across the UK, in offices from the south coast to Scotland, we’re here to take care of all your IT, telecoms and connectivity services. This means everything you need in one place. Leaving you free to focus all your energy on the important stuff. Like growing your business.

Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your IT optimised, your business phone system at the top of its game, your data secure, your teams connected and your customers happy. At all times.

Whether you’re an SME or global enterprise business; in the public sector, private sector or a charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill.

Beyond technology, we are deeply committed to taking positive and meaningful steps towards a sustainable future.

24 Jul, 2026
Full time
Cloudflare Solutions Engineer
Focus Group Shoreham-by-Sea, UK
Cloudflare Solutions Engineer Up to £65,000 Hybrid from any of our Hub Offices with some travel expected. (Internal job level reference Specialist / Team Leader) Focus Group is a £300m-revenue, 1,400-person managed service provider backed by Hg Capital, delivering essential business technology to over 30,000 SME customers. We're also Cloudflare's sole UKI Design Partner for Cloudflare One (CF1). We're looking for a Senior Cloudflare Solutions Engineer to take technical ownership of Cloudflare delivery, leading CF1 design partner engagements and wider projects from detailed design through build, migration and customer onboarding. This is a hands-on, customer-facing role covering the full Cloudflare platform — Zero Trust and SASE (Secure Access Service Edge), Application Security, and the developer and AI platform — with occasional UK travel for customer workshops and go-lives. What you'll be doing Acting as senior technical lead on CF1 and wider Cloudflare projects,...
24 Jul, 2026
IT Service Transition Lead (Contract)
Focus Group Remote
IT Service Transition Lead (Contract) Immediate start | 3-month contract | Up to £600 per day UK Based - Midlands Preferable Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence, and our growth trajectory and strategic acquisitions position us as an organisation ready to redefine what world-class technical support means in today's rapidly evolving technology landscape. The opportunity We're looking for an experienced IT Service Transition specialist to join us immediately on a 3-month contract, supporting a large-scale, multi-site hospitality customer with network deployment spanning Wi-Fi remediation, SD-WAN (Software-Defined Wide Area...
22 Jul, 2026
Full time
Azure Cloud Engineer (Terraform & DevOps)
Focus Group Remote
Azure Cloud Engineer (Terraform & DevOps) Remote, UK £65,000 (Internal Job Level Reference Specialist/Team Leader) About Focus Group Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organization ready to redefine what world-class technical support means in today's rapidly evolving technology landscape. The role We're looking for an experienced Azure Cloud Engineer with deep Terraform and DevOps expertise to join our growing Cloud Operations team at a Specialist level. You'll take hands-on ownership of infrastructure engineering - designing, automating and...
22 Jul, 2026
Full time
IT Solutions Engineer (Networking)
Focus Group Camberley, UK
IT Solutions Engineer (Networking) Home based - Berkshire, Hampshire or Surrey, with regular travel to customer sites including London £40,000 + car allowance/van (Internal job reference: Specialist / Team Leader) Focus Group provides essential business technology to around 30,000 customers across the UK. We're looking for a networking specialist to lead technical projects for our Operations team — someone who knows their way around VLANs, firewalls and SD-WAN (Software-Defined Wide Area Network), and enjoys being the person others turn to when things get complex. The role You'll design and deliver network projects for customers across the UK — LAN/WAN (Local Area Network/Wide Area Network) refreshes, SD-WAN rollouts, firewall and wireless deployments — working across vendors like Meraki, Aruba, Cisco, SonicWall and Ubiquiti. You'll be the escalation point for tricky network issues, scope solutions on customer calls, and mentor other engineers along the way. You'll...
22 Jul, 2026
Full time
Customer Retention Executive
Focus Group Bellshill, UK
Customer Retention Executive – Up to £35k OTE Build Lasting Customer Relationships & Improve Retention Up to £25k + Up to £1k Monthly Bonus (OTE £35k) | Glasgow, Bellshill | Hybrid Working (After Probation) (Internal Job Level Reference: Associate) Keep customers happy and loyal. Your retention skills protect revenue and improve service. About Focus Group £1bn valuation, 30,000+ customers, 1,300+ employees across 20 UK offices. Award-winning employer (UK's Best 100 Companies to Work For 2021). Our recent investment from PE backers, Hg, is supporting Focus Group's organic growth plan, M&A ambitions and product development initiatives, so we can keep delivering innovative technology solutions to businesses of every size, shape and sector. About the role As a Customer Retention Executive in our Glasgow, Bellshill office, you'll be at the heart of keeping our customers happy and loyal. Spot the early warning signs of a customer who's thinking of leaving, and...
20 Jul, 2026
Full time
Credit Controller
Focus Group Shoreham-by-Sea, UK
Credit Controller Full-time, permanent Hybrid – Shoreham office Up to £33,000 (Internal job level reference: Associate) About us Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organisation ready to redefine what world-class technical support means in today's rapidly evolving technology landscape. The role Our Accounting and Finance team is responsible for the financial management and financial controls that support everything we do as a business. We're now looking for a Credit Controller to join the Credit Control team, based at our Shoreham office on a...
17 Jul, 2026
Full time
Head of Corporate Operations
Focus Group Shoreham-by-Sea, UK
Head of Corporate Operations Location: Hybrid – regular travel to Focus Group offices and customer sites as required Department: Operations Reporting to: Technical Director UK • Remote - Up to £80k (Dependent on experience) + benefits (Internal job level: Senior Manager / Head Of) About Focus Group Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes. The Role This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers. As Head of Corporate Operations , you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes....
17 Jul, 2026
Full time
Service Delivery Specialist
Focus Group Shoreham-by-Sea, UK
We’re Hiring – Service Delivery Specialist Salary – Up to £45,000 (DOE) Location - Shoreham, Birmingham, Derby or Manchester (Hybrid) Travel - Occasional travel will be required (Internal Job Level Reference : Senior Associate) Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We’re looking for a Service Delivery Specialist to act as...
11 Jul, 2026
Full time
Azure Engineer
Focus Group Birmingham, UK
3rd Line Engineer- Cloud Reporting to: Dedicated Service Desk Team Leader Location: Birmingham (primary), with options for Shoreham by Sea or Exeter Working Pattern: Hybrid, with periodic travel to Birmingham expected (Internal Job Level: Specialist) Salary- £40-45k Requirements At Focus Group , we're passionate about helping businesses stay connected, secure and productive through market-leading technology solutions. With continued growth, ambitious plans and a people-first culture, we've built an environment where talented technical professionals can develop their careers, expand their expertise and make a genuine impact. We're looking for an experienced 3rd Line Support Engineer with strong Azure and Microsoft 365 expertise to become a key technical specialist within our Managed Services team. As a 3rd Line Support Engineer, you'll take ownership of complex Microsoft 365 and Azure incidents and requests while acting as a senior technical escalation...
11 Jul, 2026
Full time
Network Engineer- Meraki
Focus Group Birmingham, UK
3rd Line Engineer – Networking Reporting to: Dedicated Service Desk Team Leader Location: Birmingham (primary), with options for Shoreham by Sea or Exeter Working Pattern: Hybrid, with periodic travel to Birmingham expected Internal Job Level: Specialist Salary: £40,000 - £45,000 About Focus Group Focus Group is one of the UK's leading providers of business technology solutions, delivering connectivity, communications, cloud and managed IT services to thousands of customers nationwide. As we continue to grow, we're looking for talented technical specialists who want to work with cutting-edge technologies, develop their expertise and play a key role in supporting complex customer environments. We pride ourselves on investing in our people, promoting internal progression and creating a collaborative culture where expertise is recognised and rewarded. The Role We are seeking an experienced 3rd Line Engineer - Networking to join our Managed Services...
10 Jul, 2026
Full time
Sales Development Representative
Focus Group Exeter, UK
Business Development Executive | Launch Your B2B Sales Career | Exeter (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here... About us! At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers...
08 Jul, 2026
Full time
2nd Line Engineer- Weekend shift (Fri-Monday)
Focus Group Birmingham, UK
2nd Line Support Engineer- Weekend shift pattern Location: Birmingham- 2/3 days per week in the office Salary £28-31k Working hours- Friday, Saturday, Sunday, Monday- working a shift pattern between the hours of 7am-7pm (Internal job level : Associate) At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions. We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies. This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to...
07 Jul, 2026
Full time
HubSpot Manager
Focus Group Birmingham, UK
HubSpot Manager, Sales Operations | Own the Platform. Drive the Pipeline. PE-Backed Tech Scale-Up | £1bn Valuation | 30,000+ Customers Internal Job Level - Senior Specialist / Manager Reporting To: Revenue Operations Director Hybrid Working Any UK Office - Birmingham, Manchester, Bristol, Shoreham-By-Sea Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. Backed by PE firm Hg and scaling fast through organic growth and acquisition. Our Revenue Operations function sits at the heart of that growth. This role sits within RevOps, reporting directly to the Revenue Operations Director, and is accountable for HubSpot across the entire sales function. The role As HubSpot Manager, Sales Operations, you'll be the accountable owner of HubSpot within our sales function — responsible for its strategy, governance, adoption, and continuous development. You'll work closely with our Marketing...
06 Jul, 2026
Full time
Business Development Executive
Focus Group Birmingham, UK
Business Development Executive | Birmingham B1 2RX (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here... About us! At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales...
06 Jul, 2026
Business Development Executive
Focus Group Exeter, UK
Business Development Executive | Launch Your B2B Sales Career | Exeter (Internal Job Level Reference: Associate) Salary: £25k + Commission | 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here... About us! At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from...
03 Jul, 2026
Full time
Senior SOC Analyst
Focus Group Manchester, UK
Senior SOC Analyst (Internal Job Level Reference: Specialist) UK • Hybrid - 3 days a week in our Manchester office ( Suite B, Maple Court, M60 Office Park, Wynne Ave, Swinton, Clifton, Manchester, M27 8FF) £50-£55k (Dependent on experience) + benefits Focus Group is looking for a Senior SOC Analyst to play a key role within our Managed Security Services team. This is a dual‑focused position combining hands‑on technical expertise with day‑to‑day operational leadership, ensuring high‑quality delivery of managed detection and response services across a diverse customer base. You’ll lead SOC operations, act as the escalation point for complex security incidents, and mentor junior analysts—driving both service excellence and team development. What you’ll do Lead day‑to‑day SOC operations, ensuring effective triage, escalation, and communication workflows Act as the primary escalation point for complex security investigations and incidents Conduct...
26 Jun, 2026
Full time
Application Lead - ServiceNow CMDB/ CSDM
Focus Group Remote (Shoreham-by-Sea, UK)
Application Lead - ServiceNow CMDB/CSDM Internal Job Level Reference: Specialist) UK • Remote - £34,000-£42,000 (Dependant on experience) + benefits Focus Group is looking for an Application Lead (ServiceNow CMDB) to take ownership of the strategic development, configuration, and optimisation of our ServiceNow platform. You’ll act as the subject matter expert for CMDB and CSDM, driving platform performance, data integrity, and continuous improvement while aligning closely with business goals and customer outcomes. What you’ll do Own and deliver the roadmap for CMDB and CSDM, ensuring alignment with business and customer needs. Act as the technical authority for configuration data structure, classification, and integration across the organisation. Lead platform configuration, administration, and release management across BAU and project work. Design and optimise CMDB schema, data models, and workflows in line with best practice. Drive process efficiency...
23 Jun, 2026
Technical Support Analyst- (FTC)
Focus Group Shoreham-by-Sea, UK
IT Technical Support Analyst (1st/2nd Line) Fixed Term Contract ending October 2026 Shoreham-by-Sea- 5 days onsite per week Up to £40,000 equivalent About Focus Group Focus Group is a £300m-revenue technology services company backed by Hg Capital, supporting over 30,000 SME customers across the UK with their essential business technology. Following our $1bn valuation in 2024, we're scaling fast — and the people behind our technology are central to everything we do. The role We're looking for an experienced IT Technical Support Analyst to join us on a fixed term basis through to October 2026. Based full-time at our Shoreham office, you'll be joining a strong team of support engineers who are at the heart of delivering technical excellence for our many customers across the UK. Whether it's a tricky desktop issue or a more complex infrastructure problem, you'll bring sharp troubleshooting instincts and the know-how to see it through to resolution. What you'll be...
22 Jun, 2026
Full time
Business Development Manager
Focus Group Shoreham-by-Sea, UK
Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...
22 Jun, 2026
Full time
Business Development Manager
Focus Group Whiteley, UK
Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...