Leeds Federated Housing Association

Customer Engagement Administrator £26,849 per annum Leeds office based Full Time, Permanent Are you highly organised, customer-focused and passionate about making a difference in local communities? We're looking for a Customer Engagement Administrator to join our team and play an important role in helping us involve our customers in shaping our services. This is an exciting opportunity for someone with strong administration skills who enjoys organising events, coordinating meetings, managing information, and working collaboratively with colleagues and customers to deliver a positive experience. What you'll do: Provide day-to-day administrative support to the Customer Engagement Team, including managing inboxes, responding to routine enquiries and maintaining accurate records Maintain and update databases and CRM systems to ensure information is accurate and up to date Support the preparation of reports, presentations and performance information...