SPS

Job Purpose The Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office-on the floor or from the One Team Hub-you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment. Key Responsibilities Guest Welcome & Customer Experience Deliver concierge-level service with strong knowledge of PwC spaces and the local area. Support Welcome teams when required Manage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention. Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Meeting Rooms & Events...

Job Purpose: The role of the Welcome Experience Specialist is to provide the highest level of care to our clients and internal stakeholders, personally taking responsibility for their requests to ensure that they are completed in a timely manner, exceeding their expectations where possible. We don't just offer a great welcome; we take care of all the little things that make a real difference to the experiences people have. People make companies and we want all of us at SPS to be the most positively engaged, working together in supportive teams, and always evolving to provide the best service. The foundation of our culture is to build trusted partnerships with our people and our clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey...