Jack & Jill/External ATS
London, UK
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to speak to Jack. Job Title Head of Customer Success Company Description LightWork AI - AI-powered operating system for property management Job Description You will build the Customer Success function from the ground up for a high-growth startup. Managing an existing team member, you'll own the full post-sale journey-onboarding, adoption, and retention for non-technical property companies. This role combines commercial rigor with technical depth to ensure an autonomous AI agent delivers real-world value. Location London, UK Why this role is remarkable Founding-level leadership opportunity to define the CS playbook and infrastructure for a category-defining AI agent from day one. High-traction environment closing major enterprise deals with a product that autonomously manages maintenance,...