Xiaomi Technology UK Limited

Potential Work Location : Westfield London W12   Responsibilities: - Store operation: Complete all the operation and management work of the store to ensure the operation efficiency and service quality. Evaluate the business condition of the store, find problems in time, and propose solutions. Maintain good communication and collaboration with the platform and headquarter, and cooperate with the implementation of the company's various strategies; - Sales management: Develop the sales plan and sales strategy of the store, and lead the store team to complete the sales task indicators issued by the company; - Product and display management: Supervise product turnover, replenish products in time, and ensure the display of products meets the company's VM standards; - Customer service: Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring that customers receive a satisfactory service experience; - Team...

Potential Work Location : Westfield London W12 / Westfield Stratford City   Job Responsibilities Warmly welcome customers,  accurately identify and explore their needs, and provide professional product consultation, targeted recommendations, and service demonstrations; Possess solid knowledge of all in-store products (functions, configuration, pricing, promotions, etc.) and be able to clearly communicate and match them to customer needs; Proactively drive personal sales results and actively support the team in achieving store sales targets, with a strong sense of responsibility for business performance; Skilled in exploring customer potential demands and converting them into sales opportunities, while building long-term customer relationships; Handle customer complaints and after-sales issues with professionalism, provide high-quality service, and enhance customer satisfaction; Maintain Xiaomi brand standards and store image: ensure a...