KIKO Milano

The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork. MAIN RESPONSIBILITIES - ASSISTANT STORE MANAGER PEOPLE MANAGEMENT Coach and support the team to deliver customer experience and business goals Recruit, on-board train and support the team to deliver the customer experience and business goals Support in ensuring all the store planning and annual leave is in line with the business needs Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience Customer Experience / Business Management Monitor that Business KPIs are in line with goals, set follow-up action plans...

The Store Manager is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the staff and ensuring all procedures are managed and adhered to. MAIN RESPONSIBILITIES - Store Manager PEOPLE MANAGEMENT Create and maintain conditions for high performance, motivation and low staff turnover Recruit, on-board, train and support the team to deliver an engaging customer experience and business goals. Ensure all store planning and annual leave is in line with the business needs. Train the team on products, make-up application techniques and selling techniques in order to deliver the KIKO customer experience - utilise BeKIKO and collaborate with the Customer Experience Trainer to ensure all team’s development needs are met. Ensure all direct reports receive reviews and appraisals in line with the business goals. Customer Experience / Business Management...

The Store Manager is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the staff and ensuring all procedures are managed and adhered to. MAIN RESPONSIBILITIES - Store Manager PEOPLE MANAGEMENT Create and maintain conditions for high performance, motivation and low staff turnover Recruit, on-board, train and support the team to deliver an engaging customer experience and business goals. Ensure all store planning and annual leave is in line with the business needs. Train the team on products, make-up application techniques and selling techniques in order to deliver the KIKO customer experience - utilise BeKIKO and collaborate with the Customer Experience Trainer to ensure all team’s development needs are met. Ensure all direct reports receive reviews and appraisals in line with the business goals. Customer Experience / Business Management...