Claranet Limited

Job Overview: We are seeking a highly motivated and skilled Field User Support Specialist with expertise in the Microsoft stack. The ideal candidate will provide on-site technical support to end-users, ensuring the smooth operation of their systems and applications. This role requires a proactive individual with strong problem-solving skills and the ability to work independently in a fast-paced environment. Key Responsibilities: Provide on-site technical support to end-users, troubleshooting and resolving issues related to Microsoft software and systems, including Windows OS, Office 365, and other Microsoft applications. Assist users with hardware and software installations, configurations, and upgrades, ensuring all devices are properly connected and operational. Diagnose and resolve network connectivity issues, ensuring seamless access to corporate resources. Provide training and guidance to end-users on best practices for using Microsoft software and tools....