30 Customer Service jobs

About the team We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment. We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference for our customers and for our business. It's about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work. About the role You'll spend your time speaking to potential customers over the telephone, generating new business sales. Sharing your knowledge on our insurance products and giving interested customers real reasons to buy Identifying opportunities to offer additional products and services It's a fast-paced environment, so you'll be the kind of person who thrives on busy days, converting...

We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 2 days WFH Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the...

Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity Location: Wavendon, Milton Keynes MK17 8LX Salary: Starting at £24,500 incrementally...

Collection Agents Start Date: 7th October End Date: 31st January 2025 (will extend beyond January 2025) Rate: Equivalent Annual Salary: £31,545.42 Agreed Contractor Rate: £121.33 (Post deduction of all employer costs) Traditional Day Rate Equivalent: £150 You will be paid via PAYEWorking Hours: Full Time. Monday to Friday, between 8am to 8pm, Saturday, 9am to 5pmTypical shift pattern includes 1 Saturday in 3 and 2 late shifts per week. Role Overview: At Deloitte, we're looking for Collections Agents to join a Financial Health and Support Team who work in partnership with a well-known Retail Banking Client, operating within a high-volume inbound call centre environment. The Collections Agents will handle a large number of calls, speaking with customers who are facing financial difficulty, completing income and expenditure forms and creating appropriate arrears solutions. There is a key focus on vulnerable customers, using the TEXAS framework to effectively...

Job Title: Parcel Packer and Customer Service Representative Location: London Salary: £25k per annum Job type: Full Time, Permanent About Us: WholefoodsBox is a fast-growing online business dedicated to delivering high-quality, sustainable wholefoods to our customers' doorsteps. As we continue to expand, we are looking for a motivated and detail-oriented individual to join our team. This role offers significant growth potential, with opportunities to take on greater responsibility as the company evolves. Job Description: As a Parcel Packer and Customer Service Representative at WholefoodsBox, you will play a critical role in ensuring our customers receive their orders accurately and promptly. Your primary responsibilities will include packing parcels and providing excellent customer service. Additionally, if you have knowledge of marketing, SEO, or Google Merchant, there is potential for you to contribute to our digital marketing efforts. Key...

Company description: ClearCourse Job description: Do you enjoy speaking on the phone to customers and have great communication skills? Are you an efficient and motivated individual with prior office admin/customer service experience? If yes, then you may have found the best way to earn an income whilst enjoying what you do. We are a specialist supplier of membership software and services to a wide range of clients predominantly in the Not-for-profit sector. We specialize in systems for Trade Unions, Professional Institutions, Sporting Bodies, and Charities ranging from 1,000 to 1.5 million members. We are part of a bigger company ClearCourse, which has offices all around the UK and globally. This role will consist of but not be limited to the following duties: Dealing with members enquiries and requests Handling inbound calls, responding to emails, processing payments and updating member records Assisting with incoming post and despatch of member correspondence...

Are you an experienced Internal Account Manager with exceptional customer service skills and want to be rewarded and recognised for your outstanding performance? If you are, you could be exactly what we're looking for. This role comes with a bonus paid up to 40% of your salary! Whistl is currently looking for an Internal Account Manager who will be the primary commercial contact for a portfolio of 30-40 customers, with a responsibility to ensure the retention and growth of this customer base. The ideal candidate will be customer-focused, driven, and someone who thrives in a fast-paced environment. Key responsibilities of the Internal Account Manager Monitor the day-to-day customer experience for a portfolio of customers, providing regular reports and ensuring agreed service standards are provided and coordinating corrective action as required. Coordinate the delivery targets within budget to meet the wider requirements of the business. Review performance to defined...

Right from the start, you’ll lead from the front. Taking the time to get to know your team and your customers, you’ll be in an excellent position to make your store the best it can be. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!   At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 30 hours over 4/5 days. WHAT’S IT LIKE TO BE A BRANCH MANAGER AT SCREWFIX? Lead your team – you’ll motivate your team to deliver a great customer experience, ultimately achieving great results Drive sales – overseeing budgets, P&L statements, merchandising, managing stock and improving profits are all part of your role Make it your own – your store will have a personality, just like you. You’ll make sure your store is a great place to be for both your team and your customers...

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?   Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team – you’ll join a team who take pride in...

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?   Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team – you’ll join a team who take pride in...

Right from the start, you’ll lead from the front. Taking the time to get to know your team and your customers, you’ll be in an excellent position to make your store the best it can be. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!   At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 30 hours over 4/5 days. WHAT’S IT LIKE TO BE A BRANCH MANAGER AT SCREWFIX? Lead your team – you’ll motivate your team to deliver a great customer experience, ultimately achieving great results Drive sales – overseeing budgets, P&L statements, merchandising, managing stock and improving profits are all part of your role Make it your own – your store will have a personality, just like you. You’ll make sure your store is a great place to be for both your team and your customers...

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL ASSISTANT? Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high Part of the team – you’ll join a team who take pride in their store, work...

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?   Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team – you’ll join a team who take pride in...

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL ASSISTANT? Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high Part of the team – you’ll join a team who take pride in their store, work...

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?   Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team – you’ll join a team who take pride in...

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!   Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) WHAT’S IT LIKE TO BE A RETAIL ASSISTANT? Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high Part of the team – you’ll join a team who take pride in their store, work...

We are looking for confident, motivated and people focused Customer Service Advisor's to join our professional team of Customer Service experts on a part-time basis. We are currently offering 16 and 20 hour a week contracts with flexibility around hours. Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience! This is to join our evening teams so availability would be required from 3pm across 4 evenings (Friday night availability will be required) Key Responsibilities : You’ll respond to customer service enquiries through both voice and non-voice contacts into the Customer Service Team. Exceeding customer expectations and delivering the best experience possible. You’ll take accountability of making key customer service decisions to resolve issues. Take ownership, balancing both the customer and business needs. Through coaching our customers you’ll...

Job Title - Technical Support Advisor 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £25,000 Location - Shoreham by Sea & Carlisle Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1000 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation. Our recent investment from PE backers, Hg, will support Focus Group’s organic growth plan, M&A ambitions and product development initiatives, enhancing our ability to deliver innovative solutions to businesses of every size, shape and sector. We are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you'll provide a...

Job Title - Technical Support Advisor 2nd/3rd Line Reports to - Customer Operations Manager Department - Operations Salary - Up to £28,000 Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. About Us: We're passionate about business success and committed to fostering local connections. With over 900 talented individuals across the UK, we provide comprehensive IT, telecoms, and connectivity services. Our culture is fuelled by fresh thinking, entrepreneurial spirit, and a commitment to growth, making Focus Group an outstanding place to work. We are now recruiting for a Technical Support Advisor – Platinum Managed Services As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS...