44 Customer Service jobs

Job Title: Technical Support Advisor 2nd Line IT (4 On/4 Off) Salary: Up to £34,000 (DOE) plus shift allowance Shift Allowance: +10% for days worked Monday to Friday +15% for days worked on weekends and bank holidays This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Location: Fully Remote (UK) Key Benefits: Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry....

Resident Experience Advisor This is a fixed term contract till 29/06/2027 Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all...

Resident Experience Advisor  This is a part time role for 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core...

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...

Resident Experience Advisor This is a part time role for 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas...

iQ is one of the UK's biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet . Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day. iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer. The role The Central Sales Support Executive plays a key role in supporting iQ's agent network and wider sales operation, ensuring agent partners, customers, and internal stakeholders receive a responsive and high-quality service throughout the customer journey. The role is responsible for managing agent queries,...

Sainsbury's Supermarkets Ltd in South Woodham Ferrers is hiring a Customer Delivery Driver for 24 hours per week, permanent contract. You will deliver groceries in a 3.5 tonne refrigerated van, ensuring on-time, safe handovers and maintaining vehicle readiness. Weekend availability is required with a flexible shift pattern and support for ongoing training. As a representative of Sainsbury's you'll provide a friendly, reliable service, handle customer questions, and work with store teams when

Complaints Resolution Officer - 8216 Title: Complaints Resolution Officer* Contract Type: Permanent & Fixed term contracts Hours: Full time, 35 hours, Monday – Friday, 8am-6pm Salary: £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary) Grade: 6 Reporting Office: London, Stratford or Manchester, Trafford  Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 8th October 2026 Interview process: Assessment and 2 stage interview   Please click here for the role profile - Complaints Resolution Officer Benefits include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …...

Title: MP & Councillor Enquiries Officer*   Contract Type: Permanent and 6 month fixed term, Full time - 35 hours   Salary: Starting from: £31,955 to £34,856 per annum (London weighted salary) or £27,796 to £30,482 per annum (Regional salary), dependant on experience   Grade: 5   Reporting Office: London, Stratford or Manchester, Trafford   Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)   Working Pattern: 9am-5pm or 8am-4pm Closing Date: 8 th October 2026 at 11pm     Please click for the role profile -  MP & Councillor Enquiries Officer.docx   Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours...

Evenbreak is a job board that helps disabled job seekers and inclusive employers find each other. This role is being advertised on behalf of Tesco  by Evenbreak. If you have lived experience of a disability, are neurodivergent, or have a long-term health condition, please apply using this link. If not, you can also find this vacancy on the employer's website and apply directly. Job description starts below: About the role As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it's about helping people and delivering great service with a smile.It's hands-on, physical and full of variety, with no two shifts the same. You'll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional...

Evenbreak is a job board that helps disabled job seekers and inclusive employers find each other. This role is being advertised on behalf of Tesco   by Evenbreak. If you have lived experience of a disability, are neurodivergent, or have a long-term health condition, please apply using this link. If not, you can also find this vacancy on the employer's website and apply directly. Job description starts below: About the role Availability Window Days From time To time Sun 09:00:00 19:00:00 Mon 19:00:00 23:00:00 Tue 19:00:00 23:00:00 Sat 09:00:00 19:00:00 As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it's about helping people and delivering great service with a smile.It's hands-on, physical and full of variety, with no two shifts the same. You'll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need...

Technical Support Advisor- 1st Line (Internal- Associate Level) Fixed Term Contract ending 31st March 2026 Based in Shoreham By Sea- hybrid working Up to £40,000 equivalent About Focus Group Focus Group is a £300m-revenue technology services company backed by Hg Capital, supporting over 30,000 SME customers across the UK with their essential business technology. Following our $1bn valuation in 2024, we're scaling fast — and the people behind our technology are central to everything we do. The role We're looking for an experienced IT Technical Support Analyst to join us on a fixed term basis through to October 2026. Based full-time at our Shoreham office, you'll be joining a strong team of support engineers who are at the heart of delivering technical excellence for our many customers across the UK. Whether it's a tricky desktop issue or a more complex infrastructure problem, you'll bring sharp troubleshooting instincts and the know-how to see it through to...

A fast-paced, engaging, and rewarding role within one of the company’s largest departments. With rapid growth across the team, there are excellent opportunities for career progression. The Customer Care role is integral to the business, providing exposure to all aspects of the property industry, including sales, lettings, and property management. You’ll gain a comprehensive understanding of the sector and quickly develop the knowledge and skills needed to build a successful career in estate agency. Salary: OTE: £40,000 | Basic Salary: £18,000 + uncapped commission Location: Clapham Junction Hours: Full-time, office-based, working shift patterns of 8 am – 5 pm or 11 am – 8 pm, including two weekend shifts per month. What’s in it for you? - Unlimited Earning Potential: With an uncapped commission structure, your earning potential is truly limitless. Expect to earn up to £40,000 OTE in your first year. - Experience: As the only Estate Agents in the UK to be...

Technical Support Adviser – 1st Line Telco Up to £25,500 (DOE) Manchester OR Shoreham by Sea (Internal Job Level – Associate) Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital workplace solutions to more than 30,000 customers nationwide. From our ambitious beginnings, we have grown to over 1,400 employees across 24 UK offices and recently achieved unicorn status following a $1bn valuation. Role: We are seeking a customer-focused Technical Support Adviser to join our Product Services team, delivering first-class 1st line service to Focus Group customers. You will handle incoming queries across phone, email, portal and live chat, providing clear, timely and accurate support from first contact. Working closely with the wider Product Services team, you will take ownership of case management from diagnosis through to resolution, keeping customers informed every step of the way and...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building...

Title:  Customer Service Advisor Contract Type: Permanent Salary: £28,275 (London weighted salary), £26,710 (regional weighted salary) per annum.  Grade: 3 Reporting Office: London, Stratford or Manchester, Trafford Persona: Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required Working Pattern: Hours: 35 hours per week, scheduled between 8am – 6:15pm, Monday – Friday Closing Date: Monday 03rd August 2026 Interviews:  Tuesday 18th August – Friday 21st August 2026 Start date:  Monday 05th October 2026 Training: Once started, there will be 7 weeks of mandatory training via Microsoft Teams    Please click here to view the role profile and supporting document  -   Customer Service Advisor Role Profile.docx  &  Customer Service Advisor recruitment Support document.pdf   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q...

Title: Customer Escalation Officer Contract Type: 1 x permanent 35 hours p/w 1 x FTC (12 months 35 hours p/w) Salary: From £31,955 per annum (London weighted salary) or from £27,796 per annum (Regional salary), dependant on experience Grade: 5 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Thursday as the day to be worked at the reporting officer Closing Date: 10th August 2026 Interview Date: 18th August 2026   Please click here for the role profile.   Benefits include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …   Early applications...

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests. We’re proud to put hospitality back in the hospitality industry, and that’s because of our ambassadors. We don’t hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests. Your typical citizenM shift could include: Making sure everyone gets a warm welcome as soon as they walk in; Helping guests at the self check-in kiosks (we have no reception desk); Preparing and serving hot and cold breakfast and meals; Brewing delicious coffee or mixing a signature cocktail; Being a secret concierge to...