Through the broad range of roles I’ve undertaken, including office work and running my own businesses, I’ve developed skills that include office administrative tasks, social media management/SEO, website maintenance, budget creation, and Microsoft Office suite, particularly Excel and Word. I have experience in research, writing and editing through my Master’s degree in Art History (for which I received a distinction), and in graphic design/image and video editing, taking briefs and understanding and catering to target audiences through my BA in Graphic Communication. Outside work, I have experience organising and promoting community arts/cultural events, creating live performances and videos, making clothes and home furnishings, and an interest in social justice issues.
Skills
- Proficient in Microsoft Office suite, particularly Excel, Word and Outlook
- Quickly learning new software and training others in its use
- Office administration
- Working both collaboratively and autonomously, taking instruction and initiative as required
- Good written and verbal communication
- Creating and maintaining organisational systems
- Using photocopiers and other office equipment
- Writing and editing
- Website maintenance
- Managing social media with CMSs, including Instagram, Facebook, Pinterest and Tiktok
- SEO and Google Analytics
- Understanding target markets
- Digital Research using a range of online tools
Licenses and certifications
Awards and achievements
Compliance Administrator
Dec 2022 - Jul 2024
The Yankee Candle Company (through Signature Recruitment)
Working to ensure compliance with global chemical regulations for fragrance products across the Yankee Candle and associated home fragrance brands. This was originally a six month maternity cover position that was subsequently extended.
- Generating and maintaining regulatory documents/Safety Data Sheets
- Ensuring Classification, Labelling, and Packaging information is correct
- Checking packaging artwork
- Registering products with the European Chemical Agency
- Responding to requests for CLP/regulatory information
- Training new team members in software use
Facilities Support Assistant/Receptionist
Nov 2019 - Dec 2022
The Ethical Property Company
Overseeing the day-to-day running of a busy community centre.
- Manning the centre reception as the first contact for centre users
- Managing social media
- Redesigning and building the centre website in 2021, leading to an increase in visitors and bookings
- Managing the security of the building as a lone worker
- Administrative tasks including managing bookings and ordering supplies
- Taking enquiries from centre users by phone, email and in-person
- Scanning, photocopying and laminating
Receptionist/Administrator
Mar 2019 - Nov 2019
Signature Recruitment
Various temp roles, including office admin and receptionist at student halls of residence.
- Checking tenants in and out of rooms and booking new tenants
- Helping residents with their queries by phone, email and in person
- Processing invoices and contacting clients about payments
- Photocopying, filing and general office admin
Artist/Maker
Jan 2011 - Oct 2017
Self Employed
Producing textile art and accessories and selling online and through galleries/market stalls. Designing and making costumes, puppets and set design.
- Designing and making items using a range of textile craft techniques
- Setting up and running pop-up shops and stalls
- Running workshops
- Taking briefs and supporting directors/event organisers to realise their vision
- Creating budgets and schedules for projects and delivering within them
- Building and maintaining websites
- Online marketing and SEO
- General business admin including finance and tax returns
Marketing Distribution Assistant
Apr 2016 - Mar 2019
ZigZag Education
Preparing advertising materials for distribution to schools.
- Packing and sorting materials for posting
- Noting errors and reporting to the manager
- Maintaining targets and ensuring postings are sent out on time
Administrator
Jan 2016 - Apr 2016
Ovo Energy (through Red Recruitment)
- Updating customer accounts
- Processing credit transfers
- Contacting customers about account changes
Finance Manager
Jun 2015 - Jan 2017
Avalon Events
Managing cash sales at Glastonbury Festival bars.
- Working with a team to create and enact security measures
- Reporting and investigating discrepancies between till records and cash taken
- Training bar staff in till usage
Sales Assistant
Nov 2015 - Present
Forager Spirit
Working on a busy market stall selling artisan spirits.
- Setting up and taking down the stall and keeping the work space clean and tidy
- Attracting and engaging with customers
- Taking payments
Barista
Nov 2013 - Jun 2014
Coffee #1
- Working as part of a team to ensure the smooth running of the café
- Providing high-quality customer service
- Making drinks and preparing food
- Keeping the café floor and kitchen area clean and tidy
- Carrying out cleaning checks
Massage Therapist
Aug 2009 - Jun 2011
Self Employed
Running a private massage practice from home.
- Developing and sustaining customer relationships
- Creating promotional material including leaflets and websites
- Promotion through social media and networking
- General business admin including finance and tax returns
- Maintaining customer records and confidentiality
- Keeping a clean and professional work environment
Master's degree in Art History
Open University
BA in Graphic Communication
Cardiff Metropolitan University
Art Foundation Course
Leeds College of Art
A levels: Music - A, Art - A, English - B, Maths - B (As level)
Lawnswood School, Leeds
GCSEs: English lang/lit - BB, Maths - A, Science (dual award) - AA, French - A, Music - A, Drama - A, Geography - C
Ashville College, Harrogate