Back

Gustavo Olguin

  • Student Mentor / Academic Advisor
  • Bristol, UK
  • 05 Sep, 2024
Full time, Part time, Apprenticeship, Course, Seasonal Arts Charity Education Human Resources Recruitment

Personal Summary

I am a creative, empathetic, and passionate student mentor, life coach, and teacher with over eight years of experience in Higher Education at the top private university in Mexico: Monterrey Institute of Technology and Higher Education. Currently, I am pursuing a Master’s Degree in Education. I have a strong background in project management, instructional design, and technology-enhanced learning. My approach is enthusiastic and conscious, with excellent communication skills. I have also managed artistic productions and promoted educational innovation. My goal is to support students in their academic and personal growth, fostering a sense of belonging and community.

Skills

  • Mentoring | coaching
  • Creativity
  • Project management
  • Microsoft suite
  • LMS (Canvas, Google Classroom)
  • Technology enhanced learning
  • Gamification
  • Instructional design
  • Educational innovation
  • CRM (Salesforce)
  • Event planning
  • Time management
  • Flexibility
  • Willingness to learn
  • Assertiveness
  • Communication
  • Organisation
  • Prioritisation
  • Customer service
  • English, Spanish (native), Italian

Licenses and certifications

  • Conscious Business Coaching (Diploma) - 2023 - Conscious Business Centre
  • Innermetrix Consultant - 2023 - Innermetrix
  • Training in Compassionate Integrity - 2021 - Life University, USA
  • Fundamentals in Positive Psychology - 2019 - TecMilenio University, Mexico
  • Educational Advisory and Orientation - 2017 - Monterrey Institute of Technology

Awards and achievements

  • Three consecutive years recognized for the institution’s core value for Empathy and Inclusion

Work Experience

Student Mentor
Jul 2021 - Jun 2024 Monterrey Institute of Technology
  • Attending queries of diverse complexity for over 380 students per semester in the Faculties of Social Sciences and Law, Architecture, Arts and Design, and Business.
  • Advising and mentoring on life purpose formulation, career planning, and providing emotional support.
  • Promotion of healthy lifestyle and inclusive community building.
  • Follow-up for students’ journey to contribute to their success and sense of belonging and to support student retention at campus.
  • Collaboration with the Student Wellbeing Office and other areas of campus.
  • Design and giving of talks, workshops, and a symposium for the Neurodiversity awareness project.
  • Constant training on QPR (suicide prevention), Active Bystander, and Psychological First Aid.
  • Support to the Recruitment Office through talks and tours for students from local schools.
  • Event planning for incoming, transfer, and graduating students.
  • Design and impartation of talks on gender and LGBTQI+ topics, for faculty and students.
Coordinator and Teacher for a Diversity and Human Rights Course
Aug 2019 - Jun 2024 Monterrey Institute of Technology
  • Recruitment and training of local faculty.
  • Instructional design, educational innovation, and use of ICT and LMS.
Company Manager at the Arts & Culture Department
Jan 2016 - Jul 2021 Monterrey Institute of Technology
  • Communication among relevant people (directors, students, venue, agencies, suppliers, etc), time management, task prioritisation, and organisation.
  • Supervised over 15 groups, including Classical Theatre, Music Theatre, Experimental Theatre, Chamber Choir, Chamber Orchestra, Modern Dance, Folkloric Ballet, Folk Music, Musical Ensemble, Cheerleading, Backstage Staff & Crew.
  • Dealt with issues such as health, administrative procedures, conflict solving, and enquiries from diverse stakeholders.
  • Scheduling of production meetings, auditions, holidays, and rehearsals.
  • Negotiation of contracts.
  • Led and managed 8 different companies each semester, totaling over 60 projects in five years with local, regional, and national exposure.
  • Led and managed a team of over 40 teachers and directors.
  • Accompanied over 300 students per semester throughout their journey and student life.
  • Granted over 25 talent scholarships for incoming students and responsible for auditions, evaluation procedures, result delivering, and follow-up.
  • COVID-19 adjustments to virtual format for all productions.
  • Training of the faculty under my supervision on instructional design and its implementation.
  • Academic planning and programming in the institutional platform. Group management and student registration.
Teacher of Cooking, Artistic Drawing, and Illustration
Aug 2016 - Dec 2019 Monterrey Institute of Technology
  • In charge of two classes each semester (15 to 30 students each), prioritising and organising relevant interests for the class.
  • Innovation at the cooking class, achieving the usage of a campus kitchen for the first time and considering safety and health issues.
  • Successfully evaluated by students.
Regulatory Affairs
Jan 2015 - Nov 2015 Kerry Ingredients
  • Reviewed compliance for Food Service & Beverages catalogue and diverse stakeholders enquiries.
  • Internal and external customer service and advising for compliance with LATAM regulations.
Regulatory Affairs Intern
Jan 2014 - May 2015 Kellogg Company
  • Development and implementation of a procedure (Excel) to assure the nutrition facts labelling compliance for LATAM Wholesome & Breakfast catalogue.

Education

Master’s degree in Education (in progress)
Monterrey Institute of Technology and Higher Education, Mexico
Bachelor in Food Engineering - 2:1
Aug 2009 - May 2015 Monterrey Institute of Technology and Higher Education, Mexico