I am a dedicated and experienced professional in the field of food and beverage management. With years of expertise, I aim to provide a high degree of satisfaction to my employers by undertaking all tasks with sincerity and commitment. My extensive background in managing restaurants, catering services, and staff training, combined with my ability to handle administrative and operational matters, makes me a valuable asset to any organization.
Skills
- Food and Beverage Management
- Staff Training and Development
- Menu Planning and Implementation
- Customer Relations
- Budgeting and Financial Analysis
- Compliance with Licensing Requirements
- Business Promotion and Marketing
- Quality Control
- Manpower Planning and Utilization
Licenses and certifications
- Food Safety Supervisor Training and Certificate of Competence from FSSAI - Sep 2017
- Course in Food Processing Business and Management, The Indian Institute of Crop Processing Technology - July 2012
- Training in “Commitment to Excellence” by Forte Group - May 2000
- Short practical course professional training at Hotel Sheraton, Bahrain - Dec 1997
Awards and achievements
- Involved in planning and implementation of a project to set up a factory to manufacture Indian Cottage Cheese (Paneer) with a production capacity of up to 1000 kg per day processing 5000 litres of milk at Sri City in Andhra Pradesh
- Commencing of manufacture of Indian and Arabic Sweets and starting of Indiska Magic Café offering sweets, savouries, chaats and quick bites
- Managing more than 250 staff members at different locations
- Managing outdoor catering and planning for parties and banquets
- Starting three new units of up to 150 pax capacity from conceptualization to complete implementation and thereafter managing regular operations
Catering
May 2023 - Present
Southmead Hospital NHS Trust, Bristol, UK
Currently Working as a Catering Assistant at Southmead Hospital NHS Trust, ensuring high standards of service and compliance with health and safety regulations.
Assistant Restaurant Manager
Jul 2022 - Apr 2023
KFC Eastgate, Bristol, UK
Assisted in managing restaurant operations, staff training, and customer service, contributing to the overall success of the restaurant.
Group Restaurant Manager
Mar 2019 - Apr 2022
Indiska Magic & Cream Centre Group of Restaurants, Chennai, India
Managed multiple restaurant locations, overseeing staff, operations, and customer service. Implemented new projects and ensured compliance with food safety regulations.
Restaurant Manager
Jan 2012 - Mar 2019
Indiska Magic & Cream Centre Group of Restaurants, Chennai, India
Managed daily operations, staff training, and customer relations. Planned and implemented menus and ensured compliance with licensing requirements.
Assistant Restaurant Manager
Jan 2008 - Oct 2012
Indiska Magic & Cream Centre Group of Restaurants, Chennai, India
Assisted in managing restaurant operations, staff training, and customer service. Contributed to the overall success of the restaurant.
Assistant Chef
Dec 2006 - Jan 2008
Indiska Magic & Cream Centre Group of Restaurants, Chennai, India
Assisted in food preparation and kitchen operations, ensuring high standards of quality and hygiene.
Restaurant Manager
Mar 2006 - Dec 2006
Blue Foods Pvt Ltd, Mumbai, India
Managed restaurant operations, staff training, and customer service. Ensured compliance with company policies and quality standards.
Assistant Restaurant Manager
Apr 2005 - Dec 2005
Fillfillah Restaurant, Mumbai, India
Assisted in managing restaurant operations, staff training, and customer service. Contributed to the overall success of the restaurant.
Catering Manager
Feb 2003 - Dec 2004
Kellogg Brown & Root, Kuwait
Managed catering services for the US Armed Forces in Kuwait, ensuring high standards of service and hygiene.
Senior Captain, Guest Services
Oct 2002 - Dec 2002
Hotel Taj Exotica, Calvaddo Benaulim, Goa, India
Managed guest services, ensuring high standards of customer service and satisfaction.
Diploma in Hotel Operations & Management
- Sep 1999
College of Professional Management, Jersey, UK
Graduation
Calcutta University
Intermediate
- Jan 1992
BIEC
Matriculation
- Jan 1989
CBSE