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Amy-Grace Berger

  • Graduate Job
  • 31 Aug, 2024
Full time, Part time, Graduate Scheme, Course Biotech Fashion Media Retail Science

Personal Summary

I am a dedicated and versatile professional with a strong background in customer service, sales, and chemistry. My experience ranges from working in retail environments to conducting advanced research in chemistry. I am passionate about providing excellent customer service, solving problems, and continuously learning and growing in my career. My diverse skill set, including strong communication, analytical, and organizational abilities, makes me a valuable asset to any team.

Work Experience

Customer Advisor
Apr 2024 - Present JoJo Maman Bébé
  • Working for a large retailer of maternity wear, babywear and nursery products.
  • Responsibilities: answering customer queries and complaints; processing cash and card payments, refunds and credit notes via the store POS system; balancing the till at the end of the day; assisting in setting up store promotions and displays; taking and processing deliveries.
  • Store record holder for the greatest number of retail orders in one week.
Private Tutor
Nov 2023 - Present

Tutoring A level students in chemistry, maths and physics to help them achieve their desired grades.

Host, Producer, Writer
Jan 2023 - Jul 2023 PERIODically Podcast
  • The podcast discussed challenges facing women studying chemistry and what can be done to better accommodate women in STEM, aimed at a general public audience.
  • As part of a team, I: researched the topic; interviewed the author of a paper; planned the content of episodes; wrote an episode; hosted an episode; promoted the podcast by giving an interview to BBC Radio Oxford, contributing to the social media campaign, and organising an in-person launch event.
  • Results: Top 25% of podcasts worldwide; almost 1000 downloads in the first three months; listeners in 36 countries; won Society of the Year in the Bright Network NextGen awards 2023 under Women Who Inspire category; second series in pre-production.
Sales Assistant
Mar 2020 - Sep 2022 The Natural Blanket Company
  • Modelled with the products; packaged and sent out orders; performed office tasks and admin; communicated with customers via phone call and email.
Masters Student
Sep 2022 - Jul 2023 University of Oxford, Department of Chemistry

  • Achieved 1st in research project.

  • Project: Exploring the behaviour of novel paramagnetic lanthanide complexes as potential. parashift contrast agents for MRI. Supervised by Professor Stephen Faulkner.
  • For this project I: researched literature; collected and analysed data; presented scientific research in powerpoint presentation, written thesis and oral viva; used synthetic and analytical practical techniques in a lab.
  • Resulting paper in preparation. Complexes I synthesised and data I gathered are being used by other group members as part of their research. 4 complexes sent to MIT (USA) for phantom MRI studies.

Education

MChem
Oct 2019 - Jul 2023 St Hilda’s College, University of Oxford
A Levels and GCSEs
Sep 2012 - Jul 2017 Millfield School, Somerset