I am an upbeat, outgoing, and positive individual with a strong organizational and time management skills. With exceptional communication and interpersonal skills, I am able to work both independently and as part of a team. Detail-oriented and capable of handling multiple tasks simultaneously, I am passionate about delivering outstanding quality and service. I have a history of recognition for performance and a dedicated work ethic, making me adept at operating well under pressure in fast-paced environments to meet customer needs.
- Optimized customer experience by serving guests with a sincere, positive, and enthusiastic attitude - Handled phone orders and processed payments accurately - Resolved customer complaints promptly and escalated operational concerns to management - Maintained smooth operations by performing additional tasks as needed
- Provided excellent communication to answer customer inquiries and explain product features - Acquired extensive knowledge of company policies, procedures, and products - Processed various payment methods and addressed customer concerns effectively - Ensured customer security and escalated issues when necessary - Delivered exceptional service by listening to customer concerns and providing professional and courteous assistance