I am a dedicated and detail-oriented professional with a strong background in the hospitality industry. My experience in front office operations, housekeeping, and food and beverage services has equipped me with excellent communication skills, leadership abilities, and a keen eye for detail. I am highly organized, motivated to succeed, and adept at multitasking in fast-paced environments. I thrive on inspiring and coaching staff members to deliver exceptional customer service and maximize guest satisfaction.
at the moment
In my current role as a Dispatcher at a Logistics Company, I am responsible for coordinating operations, order processing, and services including warehousing and shipping. I work closely with drivers and stakeholders to ensure efficient goods delivery, enforce protocols, and manage dispatches effectively.
As a Gourmet Market Restaurant Supervisor, I oversaw daily operations, managed a team, and ensured high-quality service delivery. I also handled administrative tasks, prepared reports, and coached new employees to maintain service standards.
In my role as a Room Service Supervisor, I focused on guest satisfaction, efficient service delivery, and team leadership. I managed room service operations, coordinated with staff, and maintained service excellence.
As a Bellboy, I provided exceptional guest service, assisted with luggage, and ensured a smooth check-in process. I maintained a polite and helpful demeanor to enhance the guest experience.
As a Head Waiter, I managed food and beverage service operations, focused on guest satisfaction, and led a team to deliver high-quality service. I prioritized guest comfort, responded to inquiries promptly, and ensured a positive dining experience.
In my role as a Waiter, I provided fast, high-quality service, motivated my colleagues, and resolved conflicts to enhance customer satisfaction. I maintained a positive attitude and strived to deliver exceptional service to guests.