I am a bubbly and extroverted individual who thrives in team environments but can also excel independently. With a passion for interacting with others, I am well-suited for roles that involve customer engagement and team management. My experience in the hospitality industry has equipped me with valuable skills in time management, stress handling, and customer service, making me a versatile and adaptable professional.
- Ensured restaurant standards for guest experience - Trained and managed staff effectively - Acquired knowledge of cocktail recipes and floor plan for operational flexibility - Led teams for events and private dining experiences
- Managed front of house operations and customer experiences - Led team in preparing equipment and handling special guest requirements - Developed skills in team leadership and customer service
- Provided customer service and assistance - Managed stock and orders efficiently - Collaborated with colleagues to ensure compliance with regulations