Jennifer Richards

  • Communications assistant/ officer
  • London, UK
  • 18 Jul, 2024
Full time, Part time, Graduate Scheme, Seasonal Communications Entry Level Healthcare Media Travel

Personal Summary

I am a highly creative, determined, hardworking, and self-motivated individual with a passion for delivering excellent administrative support and media production workmanship. I excel in written communication and have a keen eye for detail. With a strong ability to adapt quickly to changing tasks and environments, I am skilled in managing diverse workloads and exceeding deadlines. I have excellent interpersonal skills, work well in a team, and always strive to use my initiative to work effectively.

Skills

  • Excellent communication skills
  • Building credible relationships with customers and clients
  • Organizational and prioritization skills
  • Sitekit / VerseOne CMS
  • Canva
  • Microsoft Office Suite
  • WordPress
  • Bluehost
  • Adobe Audition
  • Final Cut Pro
  • Social media management
  • Oracle Learning Management (OLM)
  • Zoom
  • Eventbrite

Licenses and certifications

  • Certificate of achievement for passing ‘Chinese Language and Culture’ at China Agricultural University Summer School
  • Certificate of achievement for key skills at work in decision making, job skills & Roles, and company formation
  • OCR Certificate in French listening, reading, and writing
  • Certificate in recognition of an outstanding contribution to the winning jewelry collection using recycled and sustainable materials

Awards and achievements

  • Certificate of Achievement for passing ‘Chinese Language and Culture’ at China Agricultural University Summer School
  • Certificate of Achievement for key skills at work in decision making, job skills & Roles, and company formation
  • OCR Certificate in French listening, reading, and writing
  • Certificate in recognition of an outstanding contribution to the winning jewelry collection using recycled and sustainable materials

Work Experience

Administrator - Neurodevelopmental Disorders / ADHD
Jan 2022 - Present Camden and Islington NHS Trust

- Managed room bookings, emails, and diary management for the team - Handled warm and empathetic telephone queries with patients - Processed referrals using the Rio system - Sent out clinic/appointment letters and liaised with local GP’s - Updated waiting lists using Edexcel - Welcomed patients and assisted clinicians with patient arrivals

Education

Bachelor of Arts in Journalism
Sep 2012 - May 2016 University of Bedfordshire