I am Lauren Miller, a dedicated and friendly team player with a strong background in customer service spanning over 10 years. I prioritize maintaining high work standards, taking initiative, and upholding my core values in all tasks. I excel in providing exceptional customer service and thrive in both independent and team settings.
currently
- Running and maintaining high standards in daily clinic operations - Handling customer queries via email, telephone, and in-person - Advising customers on orders and updates - Greeting and assisting customers at the front desk - Processing NHS paperwork
- Assisting patients and performing pre-screening checks - Managing daily appointments and providing recommendations - Collaborating with the office manager on administrative tasks
- Providing tailored advice to customers on eyewear - Handling customer queries and appointments - Monitoring stock levels and merchandising displays