I am an enthusiastic and results-oriented HR professional with a strong track record of supporting businesses in high-growth environments. I possess a proven ability to manage HR functions for shift-based workforces in warehousing & hospitality operations. My skills include handling employee relations matters, such as absenteeism, disciplinaries, and grievances, with an analytical and tech-savvy approach. I excel in problem-solving, organizational skills, coaching, mentoring, and effective communication.
No awards mentioned.
- Oversaw daily operations of multiple food preparation sites and stores, anticipating and addressing issues promptly. - Provided administrative assistance and calendar management for the Director. - Managed payroll and benefits for 80+ employees, ensuring compliance with laws. - Acted as HR manager, resolving disputes and conducting investigations. - Developed budget tracking system for cost savings and resource utilization improvements.
- Handled customer inquiries through various channels. - Assisted in recruitment by screening applicants and arranging interviews. - Onboarded new employees and organized training. - Implemented risk assessments for retail locations to ensure safety standards compliance.
- Optimized office operations and facilities management for efficiency. - Provided PA and secretarial support to executive leadership. - Managed inquiries and scheduled appointments. - Developed systems for efficient wholesale procurement and waste reduction.
- Recruited and trained wait staff, maintaining high service standards. - Curated coffee and drinks menu and developed customer relationships.