I am an organized and goal-oriented Customer Service Professional with a strong ability to work effectively in a team to enhance service quality, boost sales, and expand the customer base. My exceptional communication, relationship-building, and creativity skills enable me to excel in building strong customer relationships. I am efficient in adapting to new environments, learning new processes quickly, and excelling in multitasking and prioritizing tasks. Currently seeking a challenging role as a Library Assistant to further develop my knowledge and potential.
- Assist teachers in preparing lesson materials - Provide reading and writing assistance to children with special needs - Encourage student participation in learning activities - Support positive behavior for learning - Monitor and report student progress - Lead classes with teacher support
- Provide library membership information and event inquiries to the public - Operate public computers and library computer system for book processing - Handle accounts receivable, cash, debit, and credit cards - Assist with shelving, book coordination, and member services - Support various library activities and events
- Welcome guests and manage check-ins and check-outs - Handle payments, cashiering, and group bookings - Respond to inquiries and resolve guest complaints - Serve food and drinks, clean bar equipment, and restock supplies
- Distribute internal and external mail - Update employee database and organize meetings - Handle phone inquiries from local authorities and healthcare providers - Maintain accurate data records through spreadsheets
- Schedule appointments for customers - Provide information on courses and services - Record appointments in the database - Manage office filing systems