I am an accomplished business leader with a strong background in administration, team leadership, and cross-functional management. My dedication to optimizing resources, fostering collaboration, and ensuring adherence to industry standards has led to operational excellence and enduring client relationships. I am committed to driving significant outcomes through exceptional management and leadership abilities.
- Providing day-to-day operational management for home service - Conducting client evaluations and developing care plans to reduce hospital readmission rates - Collaborating with stakeholders to ensure compliance and enhance service quality - Implementing safeguarding policies exceeding standards
- Organized meetings, events, and provided administrative support - Promoted to Homecare Manager for demonstrated efficiency
- Directed team to uphold brand standards and exceed objectives - Managed shift operations, resolved issues, and ensured compliance - Received awards for contributions to team productivity and customer service
- Led team of 25 employees, mastered 'Perfect Gym' software for operations - Assisted in pricing, policy development, and social media management - Won awards for responsiveness and increased social media engagement