I am a friendly, approachable, and reliable individual with over 12 months of retail experience. I have strong customer service and communication skills, excellent time management abilities, and enjoy working collaboratively with others. My goal is to return to the retail sector to leverage my existing skills and further develop my potential.
Skills
- Excellent customer service skills
- Excellent communication skills
- Planned & organised
- Good time management
- Able to work as part of a team and on own initiative
- Prioritize workload, work under pressure, and meet targets
- Accurate and attention to detail
- Flexible, reliable, and honest
- Work to high standards of health and safety
Licenses and certifications
- CONEL Intro to Employment in the Hospitality Industry, Level 1
- ProQual Principles of Customer Service
- 3G Mindset, Level 1
- Virtual College First Aid the Primary Survey
- Learn Direct Retail Knowledge Certificate, Level 1
- ECDL Certificate in IT User skills, Level 2
Awards and achievements
- Steps into Work Employability Project - April 2019
- The Work Program - August 2015
Homemaker
Jan 2002 - Present
Personal
- Managing household finances on a daily basis - Keeping the household clean and tidy
Volunteer
Jan 2019 - Jan 2019
PDSA
- Sorted and cleaned donated goods - Priced goods - Organized goods and removed any damaged products from the shop
Sales Assistant
Oct 2001 - Dec 2001
Woody’s Stock Shop
- Served and dealt with customer inquiries - Operated cash register - Replenished stock - Maintained shop cleanliness
Sales Assistant
Oct 2000 - Dec 2000
Cardfair Ltd
- Served and assisted customers - Advised customers on available products - Operated cash register - Replenished cards and goods on the shop floor - Maintained shop area cleanliness
Work Program
Jan 2019 - Jan 2019
Steps into Work Employability Project
CONEL Intro to Employment in the Hospitality Industry, Level 1
Jan 2015 - Jan 2015
CONEL
ProQual Principles of Customer Service
Jan 2015 - Jan 2015
Reed in Partnership
3G Mindset, Level 1
Jan 2014 - Jan 2014
Virtual College First Aid the Primary Survey
Jan 2014 - Jan 2014
Learn Direct Retail Knowledge Certificate, Level 1
Jan 2014 - Jan 2014
ECDL Certificate in IT User skills, Level 2
Jan 2014 - Jan 2014