Deliveroo
London, UK
Reporting into the Senior Global Operations Manager, you will be leading the Rider Support team, who are responsible for supporting our riders while they work with us. Your goal is to run an engaged and motivated team while redefining what good looks like. We want to offer the best rider support in the industry. Deeply embedded within the operations processes of Deliveroo, Rider Support and Payments are central to our continued success through its impact on rider retention and rider satisfaction. Work full time in the London Office, Monday - Friday, hybrid working policy 3 days in the office and 2 days at home. Job Spec - Responsibilities You will be involved in executing large scale global projects related to how we provide our riders with best in class support and payment processing. As part of the Rider Services Centre you will work with the Global Operations team and local markets on projects that drive executional excellence, process improvements and new...