Team Member Production

£11.44 hourly
Full time, Part time Hospitality Quality Control

Job Description

Purpose of Role 

To contribute to increasing the sales of the shop through providing an excellent customer experience and outstanding product quality whilst working as part of a team.

Key Responsibilities

  • Providing an excellent experience to each and every customer who visits the shop, ensuring that all customer needs are exceeded at all times
  • Assisting in the preparation and service of all products as required, ensuring the correct standard and quality is met at all times
  •  Assisting your colleagues whenever and wherever possible, thereby promoting excellent teamwork
  • Ensuring all production processes & practises are followed at all times, including Food Safety controls
  • Ensuring any and all payment procedures in particular cash handling are performed in an accurate and consistent manner
  • Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all times

Production duties

  • Minimising levels of wastage by correctly maintaining & storing products and following recipe specifications & preparation guidelines
  • Monitoring the quality of bread and all other products being delivered into the shop to ensure that they are suitable for being sold to our customers
  • Prepare our product range, including viennoiserie & baked products, whole cakes, tarts & patisserie, salads, sandwiches and other items to the correct guidelines
  • Monitoring the quality and consistency of food products before they are served, making sure that no sub-standard items are put out on display or served to customers
  • Following our Food Safety controls at all times, including making sure all mise-en-place is stored in a clean, labelled, dated and organised manner following correct stock rotation

General duties

  • Following all required procedures for the opening and/ or closing of the shop
  • Adhering to all aspects of fire safety, Health & Safety, Food Safety, Trading Standards, COSHH and any other company policies
  • Wearing the PAUL uniform with pride and maintaining the highest level of personal hygiene
  • Performing all required cleaning duties, and ensuring that all areas of the shop are maintained to the agreed standards of cleanliness and hygiene and left accordingly at the end of your shift
  • Working in a clean, safe and hygienic manner at all times, including responsibility for the health, safety and welfare of all customers, colleagues and yourself
  • To report any faulty or damaged equipment or machinery to the manager
  • To report all accidents to the manager
  • Assisting with the training of any new team members within PAUL on instruction as required

Attributes

  • Passion for providing an excellent customer experience
  • Passion for food & drink quality
  • Good communication skills including verbal English
  • Outgoing & lively personality
  • Smart appearance
  • Flexible and committed
  • Highly motivated
  • Team player