Permanent
Up to £33,600
Full Time (40 hours per week)
We currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them.
We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.
Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer’s lives?
Working to a rotating shift pattern of 40 hours per week, with some weekend working
What you will be doing:
Responsible for adhering to all systems, policies, procedures, processes, documentation, and record keeping requirements in relation to SHEQ, fleet and tools
Responsible for delivering a positive experience for our customers whilst working within their homes, achieving a high-level of first-time fix
Responsible for applying your technical knowledge, skills, and training to complete the repairs assigned to you in a safe, efficient manner
You will strive to improve your first-time fix rate, by maintaining adequate approved van stock levels
To undertake additional duties commensurate with the level of this role as required
We’d love to meet someone with:
A strong, demonstrable commitment to excellence in customer service
Excellent knowledge of plastering and associated tasks within a domestic home and communal areas, with proven experience is diagnosing, repairing, and resolving issues
NVQ level 2 or higher in Plastering/Wet trades, or similar
Full clean driving licence
Good and relevant health and safety knowledge
An organised approach to work, self-motivated, with a positive attitude and able to manage time effectively and efficiently
Amongst what we offer you is:
A competitive salary
28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
A generous contributory pension scheme
Enhanced family leave
Private health care
Free life assurance
Access to an extensive suite of wellbeing services and tools including a digital gym
Opportunities for learning and development
Discounted gym membership
Retail discount scheme
Please note the successful candidate will need to complete a basic DBS application.
Closing date: 1st October 2024
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Serving local people for over 30 years
bpha began life in 1990 with the transfer of 7,300 homes from Bedford Borough Council. We were one of the first stock transfers in England and are proud of our history in providing homes for local residents. We have grown to be a housing association with nearly 20,000 homes. We continue to have a strong presence in Bedford and are now equally proud to serve local communities from Cambridge to Oxford.
‘Quality homes. Connected communities’.
Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people.
We also aim to play a positive role in helping to connect local people within neighbourhoods, with local services, with bpha and to provide opportunities through working with local partners.
We are committed to delivering our four strategic commitments:
We will deliver quality and value to customers
We will help make places and build local communities
We will create a sustainable future
We will put people at the heart of bpha